Reminder: “Dial 5″ digits for all internal PSU phone numbers and voice mail after August 15thThe evening of August 15th, all internal PSU phone numbers will be converted to 5 digits in length. The phone system will be unavailable during the conversion from 5 PM to 6 PM.
After the conversion is completed, simply “Dial 5″ followed by the same last four digits you have always dialed to reach a PSU phone number. For instance, to call the Helpdesk now, you dial 2929. After August 15th, you will need to dial 52929. External callers will dial the same phone number as before the upgrade. All of the phone numbers on your PSU phone will be automatically changed during the upgrade process.
All PSU voice mailboxes will also be converted to 5 digits during the evening of August 15th. Therefore, you will need to enter all 5 digits when logging into your voice mailbox. The voice mail system will be unavailable from 5 PM – 10 PM on August 15th.
Please visit Telecommunications webpage for more information about this upgrade: http://www.plymouth.edu/telecom.
“Dial 5″ is the second phase of a larger project to improve the means by which the University communicates with students:
Phase One: Transition from provision of land-line to residence halls except by request. Install emergency phones on each floor – Completed July 31, 2008
Phase Two: Transition from 4-digit extension to 5-digits – August 15, 2008
Phase Three: Implement a Student Unified Messaging solution – August 29, 2008
Maintaining communication with students is critical to Plymouth State. However, maintaining accurate phone numbers for students has become problematic with the advent of cellular usage. Students may choose not to share their cellular number, calling student cellular numbers may incur long distance charges for the institution, and cellular numbers often change.
Unified messaging is a tool that will improve communications to students. Each student will be assigned a PSU telephone number that will stay with them for their time as matriculated undergraduate students. This “virtual” number will ring directly into a voice mailbox where a caller will leave a voice message. This voice message is then forwarded to the student’s PSU email account with an attached sound file. The student can listen to the message through his/her computer speaker or headphones. Student “virtual” numbers will be listed in the PSU on-line and printed directories. Students will be able to list a secondary email address (via myPlymouth) to receive a notification of new voice messages. This secondary email address could be a cellular text messaging address which would give them an immediate text message that a new voice mail message is waiting in their email.
