On Wednesday, July 29th at approximately 4:50 pm the PSC1 database suffered a critical failure which forced the MIS team to attempt a full backup recovery on the database. During this time, PSC1 and related Banner services were unavailable. At 9:38 pm PSC1 was back on-line and operational. However, the latest point of recoverable data was a backup time-stamped at 3:52PM.
This means there was 58 minutes where PSC1 was up and people were actively entering data that we were unable to recover. In short, anything done in Banner after 3:52pm and the end of the business day on 7/29/09 is lost.
We will notify again if anything is discovered related to that problem. Other areas should do a quick/random verification of their data and processes to ensure they are not impacted.
A postmortem and root cause analysis report is forth coming and will be made available as an attachment to this post.
