Entries Tagged as ‘Information’

February 25, 2009

How to change your password in Microsoft Outlook 2007

If you have changed your myPlymouth password, you have also automatically changed your email password in myMail. However, Microsoft Office  Outlook 2007 will still contain the old password. So you will have to update the password in Outlook to match your new password. Here is how to do it.
1) Open Outlook. Select the Tools menu [...]

December 16, 2008

Zimbra – 5 tips you should know

1.  Enabling Advanced Text Options (Font Size, Bold, Italics, Color, etc)
Select the ‘Preferences’ tab then select the ‘Composing’ tab.  To the right of ‘Compose:’ select the ‘As HTML’ button.  Click the Save button in the upper left hand corner to save the settings.
2.  Using Tags
Tags allow you to select emails in different folders and group [...]

November 20, 2008

Laptop Battery Recall

The ITS Computer Repair Center has received a notice of a recall on some laptop batteries including Dell, HP, and Toshiba laptop batteries.  To see if your battery is included the recall visit:  http://www.cpsc.gov/cpscpub/prerel/prhtml09/09035.html
This recall affects very few PSU owned laptops, however it is suggested that users check their personal machines.
If you have questions or [...]

November 19, 2008

Email Security: Practical things you can do

We have seen a lot of SPAM email in our inboxes lately and between SPAM and Phishing (scams designed to steal your private information), some days it feels like there is more garbage in our in-boxes then there is legitimate email.   Each day ITS blocks more than 300,000 SPAM emails.  However, it is a fine [...]

October 30, 2008

ITS releases new Juniper VPN Client

The ITS networking team has been working with a group of campus constituents to provide a more stable VPN to replace the Nortel Contivity VPN currently in use. The testing phase has been very successful and the new VPN is now ready for use by all Plymouth faculty/staff who require VPN service.
We ask that [...]

October 24, 2008

Important Information about Windows Security Updates

Many of you received may have received messages from UNH or other email list-servs regarding a Microsoft Windows Critical Patch that was released yesterday. Typically, this only occurs when Microsoft has identified a severe security problem. – in this case a pretty nasty virus that has the potential of spreading quickly.
ITS began installing this critical [...]

October 21, 2008

Reports of Phishing Scams

A number of PSU users have reported receiving emails that request that users provide username and password information. The messages usually allude to deleting your “e- mail account” if you do not respond in 7 days.

These messages are a phishing attempt to capture your personal information. DO NOT respond to this message. NEVER provide any [...]

October 3, 2008

Bradford Network Issue 10/03/08

Bradford Network Issue Resolved – Noon 10/03/8
ITS has restored network services. Most of you should not have to enter your user name and password to register onto the wireless network again, but it is possible that you may. If you have any questions about this, please call the Help Desk at 535-2929.
Bradford Network Issue – [...]

October 2, 2008

R + 30 Info sent in preperation for deleting inactive accounts

The message below was sent to about 1800 inactive PSU email accounts today.  This happens twice a year in order purge old accounts from the system and often results is a number of calls to the Infodesk.  If you received one of these emails and if you have questions, please contact the Helpdesk at your [...]

August 11, 2008

Important information regarding Password Expiration

On Wednesday, August 13, ITS will begin a phased implementation of the new PSU Password Policy as approved by the Executive Steering Committee for Information Systems (http://www.plymouth.edu/infotech/policy/index.html).

Starting this year, PSU computer users will be prompted to change their PSU passwords once every six months.   Users with expired passwords will be prompted to change their [...]