Entries Tagged as ‘Interruption of Service’

December 12, 2008

12/12/08 Internet Access Restored

December 12, 2008 – 1:35 pm –
Internet access has been restored.   If you have any questions or concerns, please contact the ITS helpdesk at (603) 535-2929.
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December 12, 2008

12/12/08 – Off campus internet access down

December 12, 2008 – 10:50 am

PSU is currently experiencing a network outage which impacts access to the internet.  On-campus network access to myPlymouth, m-drives, and email remains available.  Our network technicians are working to resolve the problem which stems from an overnight flood and minor fire at the UNH data center.
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September 30, 2008

myPlymouth down between after midnight on Wednesday night- October 1st

ITS will be applying some critical patches to one of the myPlymouth Servers beginning at midnight Wednesday night. During this period, only access to email and Blackboard/WebCT will be available. All other myPlymouth Services will be off-line including Banner Self-service, and Banner INB/SSO.
Full access to myPlymouth is expected to be restored by 4 am on [...]

August 21, 2008

Intermittent network access this Sunday between 4 am and 10 am

This Sunday during the normal maintenance window of 4 am – 10 am, ITS will be performing upgrades on the network infrastructure and to a couple of the main production servers. During this window, users will experience intermittent and rolling network outages. Including access to myPlymouth and its related [...]

August 13, 2008

myPlymouth Unavailable 8/13/08

myPlymouth Unavailable – RESOLVED – 3:00 pm 8/13/08
If you have any questions, please call the help desk at 535-2929.
myPlymouth Unavailable – 11:35 am 8/13/08
Users may experience difficulty logging in to myPlymouth or have trouble accessing services within myPlymouth. The myPlymouth administrators are working to restore full functionality. If you have any questions, please [...]

July 7, 2008

7/7/08 – Internet Connectivity Intermittient

UNH is currently experiencing an internet outage which is also affecting internet connectivity for users on the Plymouth State University campus. As a result, access to the internet from on campus is intermittent.
Although on-campus users may be able access local resources such as Banner and MyMail and the UHN Gateway . . . Off [...]

July 1, 2008

Access to myPlymouth unstable

Access to myPlymouth and services within myPlymouth are temporarily unstable – 11:45am 7/1/08
There are several processes currently running that are placing a high load on the servers, and until those processes complete, uses will experience slowness or an inability to log in.
If you have any questions, please call the help desk at 535-2929.
People [...]

July 1, 2008

Blackboard Unavailable 7/1/08

Blackboard Unavailable – Restored – 8:15am 7/1/08
Access to Blackboard has been restored.
Blackboard Unavailable – 1:30am 7/1/08
Blackboard is currently unavailable to faculty and staff and students. The problem was reported to ITS at 7:45am. System administrators are currently working to restore functionality as soon as possible. Please call the help desk at 535-2929 [...]

June 30, 2008

Network Access Inaccessible 6/30/08

Network Access Inaccessible – RESOLVED – 11:50 am 6/30/08
If you have any questions, please call the help desk at 535-2929.
Network Access Inaccessible – 10:50 am 6/30/08
Users may experience difficulty accessing services over the network. The network administrators are working to restore full functionality. If you have any questions, please call the help [...]

June 1, 2008

myPlymouth Unavailable 6/1/08

myPlymouth Unavailable – RESOLVED – 6:00 pm 6/1/08
If you have any questions, please call the help desk at 535-2929.
myPlymouth Unavailable – 5:45 pm 6/1/08
Users may experience difficulty logging in to myPlymouth or have trouble accessing services within myPlymouth. The myPlymouth administrators are working to restore full functionality. If you have any questions, [...]