Entries Tagged as ‘Scheduled Downtimes’

October 7, 2009

Banner 8 Upgrade and What it means to you . . . .

On October 16th at 5:00PM, Banner will be taken offline to perform an upgrade from Banner 7 to Banner 8.  The upgrade will be complete, and Banner will be made available by 8:00AM on Tuesday, October 20th.
What does this upgrade mean?
Banner is a software application written by SungardHE that uses an Oracle database to gather, [...]

August 1, 2009

Phone system and voice mail upgrade is complete

Friday night, PSU Telecom performed a major upgrade to the campus telephone system, including the voice mail system.  This upgrade will allow Telecom to offer several customer-requested feature enhancements in the near future.
Offices with digital telephones (gray or black handsets) may see their phones “lit up like a Christmas tree” when they return to work [...]

July 27, 2009

Major upgrade to the PSU phone system scheduled for Friday night, July 31st

The Telecom team will be replacing Plymouth State University’s telephone switch and voice mail system on the evening of Friday, July 31, 2009.  Work will begin 5:00pm, and will take a total of 8 hours.  During that time, dial tone will go out, then come back gradually as we bring each sector of the campus [...]

July 8, 2009

Hyde Core Router upgrade rescheduled for this Sunday – Internet access to all PSU resources will be down between 6 and 10 am8th from 6 am – 10 am

This Sunday, July 12th, the Networking Team will be replacing the Hyde Hall Core Network Router which manages all PSU network traffic, including internet access.  The upgrade is expected to last the entire Sunday maintenance window from 6 am to 10 am.  This upgrade is part of the on-going 5-year campus network infrastructure replacement cycle [...]

June 17, 2009

myPlymouth and Related Services down this Sunday

On Sunday, June 21st the MIS team will be performing an Oracle upgrade to the servers which host various PSU databases.   This upgrade is part of the preparations taking place for the Banner 8  upgrade scheduled for mid-October.
During the upgrade, access to myPlymouth and Zimbra mail will be intermittent.  Access to the various services [...]

February 19, 2009

Internet access will be down Sunday morning – 2/22/09

Internet access will be down this Sunday (February 22) for a period of about 30 minutes beginning at 6 am, so that UNH can upgrade our PSU connection to web.
This outage will impact all on-campus connections as well as off-campus connections trying to get to PSU resources such myPlymouth, Blackboard, email and other PSU [...]

February 12, 2009

Email will be unavailable this Sunday morning 2/15/09

Email will be unavailable this Sunday morning between 6 am – 10am, so that ITS can perform preventative maintenance. Email is expected to be fully functional by 10 am.
If you have any questions or concerns, please contact the Help desk at (603) 535-2929 or via email at helpdesk@plymouth.edu
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January 15, 2009

Blackboard unavailable this Sunday Morning

Blackboard will be unavailable this Sunday during the normal ITS maintenance window of 6 am — 10 am.   Full Blackboard service will be restored by 10 am.
If you have any questions or concerns, please contact the helpdesk at 535-2929 or via email at helpdesk@plymouth.edu
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January 9, 2009

Network Printer Upgrades this Weekend

This Sunday, January 11, 2009, ITS will be upgrading the way we manage print jobs sent to network printers on campus. This upgrade is in preparation for a change we will implementing to public printers over the course of the Spring Semester.
Although we do not anticipate that the upgrade will impact your [...]

September 30, 2008

myPlymouth down between after midnight on Wednesday night- October 1st

ITS will be applying some critical patches to one of the myPlymouth Servers beginning at midnight Wednesday night. During this period, only access to email and Blackboard/WebCT will be available. All other myPlymouth Services will be off-line including Banner Self-service, and Banner INB/SSO.
Full access to myPlymouth is expected to be restored by 4 am on [...]